Mobile eMail: Gmail vs. Hotmail

12/3/2008 1:38:34 PM

Well, my verdict is in.  I have been on the road for a fairly long number of consecutive weeks, and as a result I ended up really having to “live on my phone” for both professional and personal life. Windows Mobile and Exchange/Outlook Mobile has been a great experience for many years, but this was the first time I have had to really live on my phone and access my online email accounts. Like many people, I have two (some of you certainly have more) email accounts; one with Gmail and one with Hotmail.  The short story: Hotmail is hands down the better mobile experience. 

The longer story: I was accessing my email via Mobile IE so it was a pretty minimal, barebones experience.  I don’t want to hear about this browser or that browser would make my Gmail experience better – I got what I got.  Here is my pro/con of each service:

Hotmail Pro

  1. Digit keys can be used to take actions on email (i.e., delete checked items by pressing 7)
  2. Cleaner lay out of options

Hotmail Cons

  1. Ok, this could be a deal breaker, but there where times I could not get to Hotmail due to the service not being available.  I’m not sure if it was a network/mobile IE issue or a Hotmail issue.  Regardless, it was never more than a minute before I could get access

GMail Pro

  1. Grouping conversations was still there and handy

GMail Cons

  1. No digit key support – I had to navigate to and click each button to take an action
  2. The screen real estate just had an awful clunky layout


Ok, not exhaustive, but I like Hotmail better for mobile.  For normal access, GMail holds a slight edge for me primarily because of the conversation grouping and tagging.



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Jeff Brand Jeff Brand

This is the personal web site of Jeff Brand, self-proclaimed .NET Sex Symbol and All-Around Good guy. Content from my presentations, blog, and links to other useful .NET information can all be found here.

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